Thank you for all of your info about changing companies! I have had the same experience, but different!
I had to run it on high so long, that it only lasted 3 good years. The batteries run down fast.
I have found that Medtronic People who are to help us to be arrogant and not sympathic. Hopefully, it's just a few. A friend interviewed and did a little "working" with them to see if it was a fit. She was dismayed by their attitude of pain patients. As if it was our fault!
I do not call my rep any more. He was sick of me after the 2 or 3 time. HE had it correct, what was my problem!
I kept trying, but now, I give up. Its not working that well, and I can't handle the hassle right now.
The 800 number people seem more sympathic and ready to help, but they can only do so much. I'm so glad to hear about the other companies, as I have wondered if they were better. But, also, machines may be as good as the operator.... so if we aren't getting good help, then how can we get good relief?
Best of luck.... I'd go with someone other than Medtronic. My humble opinion.