Originally Posted by SandyC
I would also call the cops and ask them what the rules are. All service dogs should be permitted into any federal building. Is your service dog papered or did you train her yourself? Some states have strict rules regarding "what" is a service dog and make you prove it by showing a certificate. Please let us know what you find out.
Nope, after talking to trainers I found out a servcie dog was going to cost about $40,000 for my specific needs (mobility assist and medical assist), plus the waiting list for a dog that could handle the work was going to be at least two years or more. So I trained her myself, but had the advice from many other trainers to help, and of course she passed her CGC test. (Has nothing to do with service dog training other than it's a way to certify that she's good with other dogs and people.) Make no mistake, she's had hundreds of hours worth of training and does tasks that not even a human assistant can do (like alert me to a pending panic attack before I'm aware that I'm getting upset). The federal law allows people to train their own dogs (no certificates required) for this exact reason..who can afford $40,000 when they're disabled and on a fixed income?!
I thought federal law trumped state law with regards to access for disabled people. Isn't the post office a federal building? I sent emails out to the DOJ, and an advocacy agency in my area. I will let everyone know what I find. I will also call the police, but I bet even they won't know the law.
And to anyone even considering a servcie dog, I would ask if you really are prepared to be challenged or denied access every single day you go out in public until all of your 'regular' businesses are familiar with the law. It's frustrating, heartbreaking on days when you're not emotionally ready, and sometimes angering. I'd even go so far as to take a witness with you when entering a new building if you're in an area that seems to be completely unaware of the access laws, like my portion of TX.
Not that it will help much, but they can keep you calmer and there is strength in numbers. Good luck to everyone that needs a service dog, and I don't mean to be discouraging about getting one, just prepare yourself in case your area hasn't done a good job with educating the businesses about the access laws!