insurance company nurse service

[np99]

Newly diagnosed with seronegative mg throigh emg. Got a premium increase and call from insurance company offering free phone access to 24 hour nurse via a service called accordant care. Anybody know how this works and if it is good? I am concerned that it sounds too good to be true and that it will somehow limit my and doctors' options. Sorry y'all have mg but glad y'all are here. Thanks.

[suev]

Welcome!! Glad you found the site.

There are many insurance co pushing 'nurse' service. Most simply have a protocol manual they go by - - and are indeed in place to help reduce the patient load on the doc.

[Jo*mar]

Our Ins has added on something called Castlight -supposed to help find lower cost care, but we can still choose what we prefer.
We haven't used it yet.

[np99]

Thanks Suev and Jo-Mar for the information. I'm guessing it won't hurt to give it a try. I live a few hours from any neurologist and there's not one in my town, so I'm thinking having a nurse that a local doctor can reach at anytime could be a big help.

Hope y'all are having great days.