I've learned to always check the actual amount I was suppose to get right on the spot (I use the drive through, but I check the quantity before ever leaving). On more than one occasion I've been shorted because they didn't have enough. The problem is, when it's a controlled substance, if you've been written 120 pills but they only have 65 pills on hand, the law requires that the doctor then writes a new script out. Then you hit problem number two which is your drug insurance that won't pay since they've already filled one of those script's for the month. Isn't this a doozy of a problem?
Welcome to one more thing you'll now get use to doing each time you're picking up your prescriptions - and that's the fact that you're the one who needs to double check/count so you make sure this kind of horrible mistake won't happen again. I'm sorry you've been burned, but for what it's worth, we've all been there too. Bob.
Originally Posted by Junie
Last Month for the first time ever I looked up my meds and each night took out exactly the amount needed for the next day and I new my med count was right.....well towards the end of the month I saw I was gonna be short 3 Kadian..my Valium and percocet were right on the money so since I have used CVS for year and never complained.......I thought (I could go in and talk to pharmacist and explain situation and the laughed in my faced and said they Never make mistakes....always had a double count....so I told them they just lost a **** of a customer and was switching to Walgreen s, and she just laughed again....rude as can be!
Well yesterday it was time to fill my percocet and I was on auto pilot and dropped it off at cvs before thinking...(had a very bad weekend, fall, babysitting two girls 8-9 so I was fried) and I picked them up went home and promply counted them (supposed to be 75) and guess how many was in the never make mistakes cvs??? 78 was how many!!!! How do you recommend I do with this info?? What do you think we can do?? Count with them???
Thanks in advance!!